Careers at Levy Jewelers

Service Coordinator

Levy Jewelers is currently looking for an individual to join us in our jewelry and watch repair departments as a Service Coordinator at our Savannah, GA locations. The service coordinator acts as the liaison between customers and the repair facilities.

The ideal candidate for this position will have:

• Great communications skills
• -Professionally meet and greet customers as they bring in items to be repaired
• - Accurately communicate the process of having items repaired
• - Following up with customers on estimates and delivery times
• - Correspond with repair facilities on status of jobs
• - Thoroughly explain details to customers of the required work in easy to understand language
• Ability to multi-task
• -It is a fast paced environment with too much going on often
• - Being able to keep many follow-up request or task under control
• - Able to change directions quickly without loosing focus on the big picture
• Team Player
• - Assist salespeople in modifications of new items sold
• - Enthusiastic in all interactions with customers and other employees
• -Selfless in the desire to provide every customer with an exceptional shopping experience
• - Solution oriented – everything is your job
• Ability to complete minor repairs
• - Battery replacements in watches
• - Adjust bracelets of watches for proper fit on the customer
• - Other minor adjustments to accommodate customer request
• - Cleaning and inspection of customers jewelry
• Outstanding customer service skills
• - Understanding the luxury jewelry and watch environment
• - Promoting the Levy Jewelers Exceptional Shopping Experience
• Exceeding customer expectations consistently

Click here to Download Our Application Form