Careers at Levy Jewelers
Levy Jewelers is currently looking for an individual to join us in our jewelry and watch repair departments as a Service Coordinator at our historic downtown Savannah, GA location. The service coordinator acts as the liaison between customers and the repair facilities.
downtown Savannah, GA location. The service coordinator acts as the liaison between customers and the repair facilities.
The ideal candidate for this position will have:
Great communications skills
- Professionally meet and greet customers as they bring in items to be repaired
- Accurately communicate the process of having items repaired
- Following up with customers on estimates and delivery times
- Correspond with repair facilities on status of jobs
- Thoroughly explain details to customers of the required work in easy to understand language
Ability to multi-task
- It is a fast paced environment with too much going on often
- Being able to keep many follow-up request or task under control
- Able to change directions quickly without loosing focus on the big picture.
- Assist salespeople in modifications of new items sold
- Enthusiastic in all interactions with customers and other employees
- Selfless in the desire to provide every customer with an exceptional shopping experience
- Solution oriented – everything is your job
Ability to complete minor repairs
- Battery replacements in watches
- Adjust bracelets of watches for proper fit on the customer
- Other minor adjustments to accommodate customer request
- Cleaning and inspection of customers jewelry
Outstanding customer service skills
- Understanding the luxury jewelry and watch environment
- Promoting the Levy Jewelers Exceptional Shopping Experience
- Exceeding customer expectations consistently
Levy Jewelers is a fourth generation family owned retail jeweler in Savannah, GA. We have been a part of the Savannah community since 1900. We carry a broad range of items and are an authorized jeweler for luxury brands like Rolex, David Yurman, Mikimoto, John Hardy, Breitling, William Henry, Ippolita, Charles Krypell, Tag Heuer, Marco Bicego, etc. We have three locations, Historic Downtown Savannah, Oglethorpe Mall in Savannah, and at the St. Johns Town Center in Jacksonville, FL.
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